1&1 Is The Worst Hosting Service Ever

Unfortunately I hit a big snag in developing my "Highlander" prototype today, as I pretty much have the worst hosting service ever. I started building it out based on the flow chart I posted yesterday, but I ran into database problems. I can't connect to my server to update things, so I may try a different approach for the time being. Frustrated that a few hours of work and a 45-minute phone call w/ Tech Support have yet to resolve my issues. I'm going to try to work on it more later tonight and try and find a solution. Sorry this is such a lame post!